HPE Pointnext Services
Expertise to accelerate your digital transformation

Overview:

Your business depends on overcoming IT challenges and adapting to new data sources and business models. Successfully transform with modern solutions for cloud, AI, and edge---all while training your workforce and adopting tools that will allow you to efficiently operate in new environments.

What is Digital Transformation?

Most would agree that digital transformation (DX) today relates to anything from IT modernization to digital optimization, capability transformation programs, and creation of new digital business model value streams. Many organizations, in fact, 82% of CEOs have a digital transformation or management initiative underway.1 However, similar to the buzzword “artificial intelligence,” digital transformation is now used extensively, but with various meanings across different industries, enterprises, and lines of business. The truth is there is no consistent and contextualized definition. Hewlett Packard Enterprise, however, does bring a consistent approach to DX in order to have your technology capabilities match to your business goals.

Your organization is running digital projects and programs, though this does not mean you are a digital business, at least, not yet. There is a distinction between digitization of, for example, processes and products and digital business transformation that elevates your business model with technology capabilities for greater value creation. The latter, among other outcomes, will boost customer experience (CX) as it is overtaking price and product as the key differentiator forming the new battleground.

According to Hewlett Packard Enterprise, enterprises of the future need the capabilities to operate from edge-to-cloud. The edge is where the CX and the explosion of data are happening—an intersection of billions of people and places and trillions of things is generating unimaginable amounts of data. The opportunity to bridge digital and physical worlds to redefine experiences is the task of DX. This is achieved by an ability to redefine the CX through the IT service supply capability basis, making it more likely to lead to market shifts and new value streams. Placing CX at the core of the enterprise operating model requires core system improvements that provide agility and efficiencies along the IT digital value chain.

DX, then, is the basis of addressing the need for an evolved operating model that shapes the implementation of your own flavor of becoming a digital business.

Do you think DX is not for you? Out of the boardroom, a majority of enterprise management does not only believe their industry will change but also believes it will be unrecognizable compared to today’s industry.

Figure 1: Expectation of industry disruption over time

Your clearly defined digital ambition is key to have a clear direction and focus of your DX targets. You spend too much time meeting IT budgets and initiatives in a non-coordinated way. They remain as traditional optimization-based initiatives rather than transformation-based initiatives. Greater value is derived through the effective design and alignment of DX strategy—both in terms of budgetary spend and impact of DX on efficiency and agility. Having a plan is one thing, but successfully delivering DX is another. Statistically, the gap between your aspiration and your achievement is widening in attempting digital business transformation, principally because the internal skills sets are not in place to see the initiatives through (Figure 2).

In contrast, you can both propel and de-risk your progress by orchestrating your digital initiative landscape more effectively, identifying what to fast track from an initial idea into acting as a building block that other ecosystem improvements can leverage. The caveat being, this has to be driven from the top of the organization. Without a shared ambition and an established guiding coalition, your digital progress will continue to stall and targeted outcomes will be missed.

Figure 2: Factors causing lost momentum in digital transformation

Digital Next Advisory:

Realize your digital ambition with digital next advisory

Digital Next Advisory is a contemporary approach to assist you in directing your DX journey with the help of our edge-to-cloud expertise. The Digital Journey Map provides a highly visual, proven, lightweight, and accelerated execution of your digital ambition. Leading consulting experts from HPE Pointnext Services use this approach to kick-start your organization’s goals toward DX.

This framework sets the foundation for your successful DX journey by fully addressing the challenges of each aspect, mitigating the drawbacks why transformation commonly fails. You can discuss your objectives and needs in a strategic conversation with the Digital Advisors to put your targeted outcomes into effect with the right technology in place to progress your value realization.

Digital Next Advisory "Monents"

To reap these benefits, the Digital Next Advisory engagement can be built of four Moments, each relating to where you currently are on your DX agenda:

Digital Next Advisory Moments

Activate—helps you understand, articulate, and easily communicate your transformation effort with a unique, readily understandable model, where we familiarize you with the Digital Journey Map framework to capture your ambition that

• Creates a sense of urgency
• Communicates the vision

Align—orchestrates your packed transformation backlog, sequencing the initiatives and projects by aligning a powerful transformation team, where you can:

• Build and maintain a guiding coalition
• Accelerate movement by removing barriers
• Institutionalize strategic changes in the culture

Advance—stimulates your creativity to set the bar for your digital ambition with differentiating, meaningful CX that underpin your vision. Take your what ifs and:

• Formulate a strategic vision
• Communicate the vision
• Celebrate visible, significant short-term wins

Accelerate—identifies and engineers priority building-blocks to systematically plan the motion from digital idea to fast value realization, where you:

• Accelerate movement by removing barriers
• Celebrate visible, significant short-term wins
• Sustain acceleration of the vision, with an outcome that can closely couple with an Align Moment

These Moments can be applied at various stages of your DX journey, in a connected series when you are just kicking off your digital ambition or individually when your digital progress slows down or stops. At all times, HPE puts you and your business into the center of the discussion focusing on your outcomes, while at the same time keeping the customers you are serving, internal and external, in mind.

Documentation:

Download HPE Pointnext Services Datasheet (PDF).