HPE NonStop X NS3
Redefining entry-class continuous availability for x86
Entry-level system for smaller-enterprise businesses and emerging markets as well as distributed computing and test/development environments. It brings always-on availability to small and mid-size businesses on x86 architectures.
Engineered for the highest availability level
For businesses that never stop
HPE NonStop is designed specifically for the very highest availability level. The industry analyst firm, IDC defines the highest availability as Availability Level 41 (AL4), where business processes continue as before. That means no interruption of work and no degradation in performance. With HPE NonStop X family, HPE has extended the 100 percent fault-tolerant HPE NonStop platform to include the x86 architecture, so that customers can leverage a proven solution for always-on business that delivers timeless value regardless of the underlying architecture.
Architectural choice without compromise
HPE NonStop systems provide a deployment choice on either the x86 architecture (Intel Xeon processors) for the HPE NonStop X systems or the Intel Itanium architecture for the HPE Integrity NonStop i systems. Mission-critical customers like you can continue to rely upon HPE NonStop systems, deployed on either architecture, to deliver a resilient business foundation without compromise. HPE has extended the mission-critical NonStop solution to include a virtualized solution that can be deployed in a private cloud environment. This HPE Virtualized NonStop is managed through VMware based solutions and can be deployed on many industry standard x86 based servers.
This software-based solution increases your choice of NonStop systems from the fully integrated and tested NonStop converged systems to VMware based virtualized IT platform-as-a-service depending on what best suits your specific needs. Whatever your NonStop deployment choices are, you will benefit from the HPE NonStop fundamentals of availability, scalability, security, and data integrity for your mission-critical workloads.
When downtime is not an option
The HPE NonStop X NS3 system, running on the HPE NonStop Operating System L-series, is an entry-class systems. It shares the same unique NonStop platform attributes, such as low total cost of ownership (TCO), real-time database, integrated stack, end-to-end security, and massive scalability, while delivering the same high level of availability and data integrity as the high-end HPE NonStop X NS7 system.
Innovation to match growing business demand
As your business needs evolve and user demands grow, the NS3 system will support your complex application requirements. The NS3 with InfiniBand delivers more than a 25 times increase in system interconnect capacity2 for responding to business growth, and upgradable core software licensing for enhanced flexibility to handle intensive transaction volumes. The NS3 is well-suited for smaller-enterprise businesses and emerging markets as well as distributed computing and test/development environments.
Next-generation technology at affordable price points
HPE NonStop X NS3 delivers:
- Up to one-third more memory capacity for improved application performance
- Industry-standard InfiniBand as the system interconnect for increased system capacity and lower latencies
- Fully-integrated solution stack and proven NonStop fundamentals for industry-leading fault tolerance
- Factory-integrated, fully-tested and verified hardware and software solution for out-of-the-box efficiency
Existing NonStop applications running on NonStop X
HPE NonStop X NS3 delivers:
- Most existing non-native TNS (Tandem NonStop CISC) applications will run on the NonStop X architecture without change.
- Non-native applications can be accelerated to take advantage of the new system’s performance using the new NonStop X accelerator.
- Native Intel Itanium applications can take advantage of the new NonStop X compilers and with a simple recompilation, run on the new platform.
- Native applications require few, if any source code changes in order to run on the NonStop X architecture.
- In summary, NonStop X is a high-performance environment that fits comfortably into your existing data center, is ready for your mission-critical applications, and is 100 percent NonStop.
HPE NonStop X - The Platform For Your Continuous Business
With the HPE NonStop X NS3 system, HPE continues to deliver world-class systems using a collaborative approach to design and build an agile infrastructure. When you add up the scorecard, you will realize the NS3 is offered at a price point that is favorable to those who may be considering open source alternatives. HPE partners with the best-of-breed independent software vendors (ISVs) for mission-critical solutions in many vertical industries—and delivers a complete portfolio of enterprise solutions from leading HPE partners, extending our joint capability and ultimately enhancing your value.
In a world that never stops, you must be there, continuously—because your customers won’t wait. HPE NonStop is your product family for continuous business.
1 IDC Worldwide AL4 Server Market Shares, 2019: Fault-Tolerant Systems Become Digital Transformation Platforms; July 2020, IDC #US46640020
2 Comparison of HPE Integrity NonStop i ServerNet bandwidth with HPE NonStop X 4X FDR InfiniBand bandwidth, HPE internal testing, February 2020
Opening up a world of possibilities
Representing the entry-class offering of the HPE NonStop X family, the NS3 is available with two or four NonStop CPUs. Offered for the first time in an entry-class NonStop system, the NS3 provides the flexibility to choose either 1 or 2-core software licensing per NonStop CPU. It combines the economies of newly-enhanced, standards-based, modular computing with the trusted 24x7 fault-tolerant availability and data integrity of the HPE NonStop architecture. The enhanced availability, manageability, and development features of HPE NonStop result in a low total cost of ownership (TCO) for hosting mission-critical applications. This applies equally to all generations of the NS3 including the NS3 X1, X2, and X3.
25 times increase in system interconnect capacity
At the heart of the NS3 is a system interconnect based upon industry standard InfiniBand. The NS3 leverages the modular efficiencies of the industry-leading HPE BladeSystem c7000 Platinum Enclosure with 4X FDR (Fourteen Data Rate) InfiniBand double-wide switches to create the foundation for the NS3 system interconnect. These switches, based on a dual fault-tolerant switched fabric, provide up to 56 Gbps bidirectional bandwidth to each NonStop CPU and throughout the system for extreme scalability, fabric flexibility, high throughput, and low latency.
Powered by Intel Xeon processors
The HPE NonStop X NS3, built on proven HPE ProLiant BL460c server blades, is powered by Intel Xeon series processors and supports up to 64 GB of memory per NonStop CPU, with single system (node) maximum memory capacity of 256 GB.
Providing uninterrupted access to information and services
The NS3 system can be configured with two or four NonStop CPUs in a factory-integrated, fully-tested and verified configuration. Multiple systems can be connected together via Ethernet with entry-class IP Cluster I/O Modules (CLIMs) or with entry-class Telco CLIMs to support M3UA, Diameter, and Session Initiation Protocol (SIP) protocols. Disk storage is managed by entry-class Storage CLIMs. Configured with up to eight powerful I/O adapters, these entry-class CLIMs provide evenly matched performance for the NS3 platform as they decrease the load on the host processor to balance overall performance, and shorten response times.
The advantage of the NonStop software stack
HPE NonStop systems (including the NS3) have been designed from day one with an integrated software stack that supports fault tolerance. The NonStop software stack includes the NonStop OS and the OSS file system, security, system management, middleware, Java and Java-frameworks, a modern development environment, and one of the most scalable fault-tolerant databases in the world.
The HPE NonStop X is offered with the L-series version of the NonStop Operating System. The NonStop X software stack has been optimized to take advantage of the x86 architecture and use InfiniBand technology to improve software performance throughout the system. Security and time synchronization software are included with the OS. HPE NonStop SQL/MX and SQL/MP database products are available on NonStop X with all the latest features for massive scalability. Middleware products are available, as are Java and Java-related frameworks. The NonStop Development Environment for Eclipse (NSDEE) and compilers are enhanced with x86 architecture in mind. Customers that are new to NonStop will find the NonStop Eclipse development environment friendly and familiar to their application developers. NonStop is also taking great strides in the area of application modernization with DevOps. Innovating on the platform is now as flexible and easy as any modern IT platform in your data center since modern DevOps tools such as Git, Ansible, and Jenkins can be used to develop applications on NonStop.
|HPE NonStop X NS3 Specifications|
|Processors||2 or 4 NonStop CPUs per system (node)
NS3 X1 Intel Xeon E5-2600 v2 series processors
NS3 X2 Intel Xeon E5-2600 v4 series processors
NS3 X3 Intel Xeon Silver 4100 series processors
|Core licensing||1 or 2-core software license|
|RAM||Per CPU—Minimum: 32 GB, Maximum: 64 GB
Per system—Minimum: 64 GB, Maximum: 256 GB
|NonStop OS||L-Series minimum RVU L15.08 (NS3 X1)
L-Series minimum RVU L16.05 (NS3 X2)
L-Series minimum RVU L18.08 (NS3 X3)
|System interconnect||4X FDR InfiniBand, up to 56 Gbps bidirectional bandwidth to each NonStop CPU and throughout the system|
|Communication I/O adapters
Entry-class IP CLIM
Entry-class Telco CLIM
|5 Ethernet ports
Supports five 1GbE (1000BASE-T) ports
Supports five 1GbE (1000BASE-T) ports
|Storage I/O adapters
Entry-class Storage CLIM
|SAS, Fibre Channe|
|SAS Internal Storage enclosure Storage drives||25 SAS SFF (2.5 in.) drives per enclosure
SAS SFF Solid State Drive (SSD)
SAS SFF Hard Disk Drive (HDD)
|Number of Entry-class CLIMs||IP CLIMs—minimum of two, maximum of four
Storage CLIMs—minimum of two, maximum of four
|Enterprise SAN||Fibre Channel connectivity for SAN attached (e.g., HPE XP8, XP7, and HPE XP P9500) and tape storage|
|Racks (H x D x W)||42U rack: 79.00 x 51.19 x 23.54 in. (200.66 x 130.02 x 59.79 cm)
36U rack: 68.84 x 51.19 x 23.54 in. (174.86 x 130.01 x 59.79 cm)
|Standard features||Redundant power inputs
|Altitude||Operating: 3,000 m (10,000 ft) maximum
Non-operating: 12,192 m (40,000 ft) maximum
|Temperature||Operating: 10˚C to 35°C (50˚F to 95°F)
–40˚C to 66°C (–40˚F to 150°F) up to 72-hour storage
–29˚C to 55˚C (–20˚F to 131°F) up to 6-month storage
|Humidity||Operating: 20% to 80% relative non-condensing maximum
Non-operating: 10% to 80%, non-condensing
|PDU input voltage (AC input power)||North America/Japan: 200–208V, 24 A, single phase
North America/Japan: 200–208V, 24 A, 3-phase Delta
International: 200–240V, 32 A, single phase
International: 380–415V, 16 A, 3-phase Wye
HPE Nonstop Clusters:
HPE NonStop systems are well-known for extreme scaling, easily handling bursts of transaction processing, end-of-quarter application loads, business changes such as mergers and acquisitions that require expansion in capacity, or adding a large number of customers in a short period of time.
NonStop X Cluster Solution
HPE NonStop X Cluster Solution (NSXCS) is a combination of clustering hardware and associated software that makes it easy to cluster multiple NonStop X NS7 systems (nodes) together in a tight interconnection using InfiniBand technology.
- Up to 24 nodes in one, two or three zones utilizing a pair of HPE NonStop 4X FDR InfiniBand Cluster Switches per zone, providing up to 56 Gbps bidirectional bandwidth.
- Up to 30 meters node to switch or switch to switch, up to 60 meters between nodes in the same zone and 90 meters maximum distance between nodes interconnected via any two zones.
- Up to 16 NonStop X CPUs per node, enabling a single cluster of up to 384 NonStop X CPUs
All HPE NonStop systems support Expand-over-IP networking, using high-speed Gigabit Ethernet links to interconnect multiple NonStop systems over a local or wide area network.
- Up to 255 NonStop systems (nodes), with up to 4,080 NonStop CPUs either co-located or geographically distributed for disaster tolerance.
HPE Nonstop Software:
Modern application development environment
Integrated Development Environments (IDEs) make it easier for most developers to create and maintain application programs. With that in mind, HPE NonStop has invested in bringing these modern environments to the NonStop application community
- Apache MyFaces (presentation services)
- Axis2 (web services)
- Spring (business services)
- Hibernate (persistence services)
As a result, these open source frameworks have been widely adopted by Java developers, and in many cases have become the de facto technology for developing enterprise Java applications largely replacing EJB technology. HPE has tested and certified these frameworks for deployment on HPE NonStop. Sample programs, recommended configuration parameter values, and detailed user guides have been published. The Eclipse IDE has optional plug-ins to aid in Java development.
Framework-based applications are container agnostic. Applications can run on a lightweight web container like Tomcat or on a full-fledged Java EE application server like JBoss Application Server. This allows the choice of deployment server that is best suited for the server platform.
Modern application development tools
The NonStop build tools and compilers have been integrated into both the Microsoft Visual Studio with the Enterprise Toolkit (ETK) NonStop Edition and into Eclipse with NonStop Development Environment for Eclipse (NSDEE). These tools, including Certified Java SE Platform (JDK and JVM) and Apache Tomcat, help improve the productivity of new HPE NonStop developers. Many optional components and additional tools are available as plug-ins for each IDE.
From a business perspective, the service-oriented architecture (SOA) model can help IT be more responsive to changing business needs, thereby improving business agility. HPE NonStop can play an important role in an SOA architecture as a first-class platform for the provision of SOA services.
Using the HPE NonStop system in this role brings the values of application and scalability, availability, data integrity, and ease of manageability to SOA services—without special programming.
The HPE NonStop system SOA product technologies provide the necessary capabilities for service access, invocation, and implementation.
HPE iTP WebServer
HPE iTP WebServer software provides the HTTP and HTTPS protocol service for all the other SOA components. Built on the HPE NonStop Transaction Services/MP (NonStop TS/MP) infrastructure, iTP WebServer software provides a fault-tolerant and scalable container for web service execution, hosting both NonStop SOAP and NonStop Servlets for JSP components.
HPE NonStop SOAP
HPE NonStop SOAP software supports the standard SOAP 1.2 protocol. The combination of iTP WebServer and NonStop SOAP software provides the standard SOAP over HTTP protocol for invoking SOA services on the HPE NonStop system. NonStop SOAP is built on HPE NonStop TS/MP infrastructure and is fault tolerant and scalable.
HPE NonStop Application Server for Java
The HPE NonStop Application Server for Java (NSASJ) includes the Enterprise JavaBeans (EJB) Container and the web container modules of the JBoss AS. The built-in capabilities of Enterprise JavaBeans enable developers to concentrate solely on their business logic, rather than worry about platform dependence and related functionalities such as transaction integrity, data persistence, and availability. NSASJ is designed as an HPE NonStop Transaction Services/Massively Parallel (TS/MP) serverclass. Because it is a serverclass, NSASJ is continuously available and offers near-linear scalability on the HPE NonStop system.
HPE NonStop Servlets for JavaServer Pages (JSP)
HPE NonStop Servlets for JSP software is a fortified version of the Apache Tomcat web container that exhibits NonStop availability and scalability while supporting the standard Java Platform Enterprise Edition (JEE) Servlets and JSP programming models. NonStop Servlets for JSP software runs as a scalable serverclass using the iTP WebServer and NonStop TS/MP infrastructure. This integrated environment transparently inherits the scalability, reliability, and fault tolerance of the HPE NonStop system.
Open source Apache Axis2/Java software can be used in conjunction with the scalable NonStop Servlets for JSP container to implement either Java service adapters or Java SOA business processes. In addition, the JToolkit for NonStop Servers software enables easy access to Pathway servers and Enscribe flat file data from Java-based SOA services.
HPE Pathway with NonStop TS/MP
HPE Pathway with NonStop TS/MP software provides application server functionality that allows businesses to develop and deploy business-critical OLTP applications on HPE NonStop systems.
Using Pathway enables developers to concentrate on implementing their business logic without having to be concerned about common application services, such as load balancing, communications I/O, memory management, fault tolerance, and threading and scheduling. All these common services are provided by the Pathway application server software.
Database and Transaction Management:
HPE NonStop SQL is the mainstream database product for the HPE NonStop systems. NonStop SQL has been fundamentally architected as a clustered database system. It is designed to leverage the HPE NonStop tightly integrated, shared-nothing, massively parallel platform architecture and deploys the fault-tolerant model for immediate and transparent takeover for unparalleled reliability, availability, and scalability. It supports management of massive, multi-terabyte databases as a single database image and delivers high performance in a cluster environment. HPE NonStop SQL provides:
- Outstanding scalability—As the size of data volume, number of concurrent users or sessions, and query workloads and complexity for your database grow, you can add more computing power to the NonStop cluster and increase throughput linearly at greater than 98 percent.
- Continuous availability—The NonStop platform and NonStop SQL provide out-of-the-box database and application availability. There is no complex configuration required to achieve true 24x7 availability. Routine database administration (DBA) tasks can be done online without requiring the database and application to be brought down.
- Application portability—NonStop SQL supports industry standards (ANSI SQL, JDBC, ODBC) as well as numerous extensions to support porting of database applications from other platforms. The SQL/MX db for NonStop X also supports database compatibility, which makes it easier to port applications with popular dbs to the NonStop X platform.
- Automatic load balancing—NonStop SQL offers query and data virtualization capabilities, enabling an environment that pools and optimizes all resources at the application level. With built-in clustering, automatic workload balancing, and online management, organizations using NonStop SQL can seamlessly accommodate rapid growth without adding labor costs, compromising on service levels, or causing user disruption.
- Lower database administration costs—NonStop SQL database is distributed among multiple nodes of a cluster and is presented to the DBA and users as a single, clustered database image. The DBA’s tasks are not daunting or time consuming and don’t require highly specialized skills, thus managing a clustered database is no different from managing a non-clustered environment.
The tight integration between the HPE NonStop SQL database management system and the HPE NonStop Operating System enables absolute control over a concurrent mixed-workload environment, making the NonStop SQL database unique in effectively handling all types of workloads executing concurrently across a potentially very large cluster. HPE NonStop OS plays a critical role in allocating processor, disk, and I/O resources in an environment where competing priorities have to be dynamically monitored and processes deemed to be of the highest priority need to be given precedence. Additionally, many key NonStop SQL database operations take place at the operating system level, which in turn leads to increased efficiencies that have a positive impact on very large database (VLDB) and real-time database performance.
The ANSI SQL-compliant HPE NonStop SQL database can be accessed using Open Database Connectivity (ODBC) 3.0 and Java Database Connectivity (JDBC) Type 4 interfaces from Microsoft Windows and Linux platforms, and an on-platform JDBC Type 2 driver and Open System Services (OSS) ODBC/MX driver. There are more recent enhancements as well. The drivers and ODBC server provide a highly reliable, 24x7 available and scalable connectivity solution that is standards-compliant and engineered for high performance and throughput, and well integrated with HPE NonStop database servers.
To ensure database integrity, the HPE NonStop Operating System integrates closely with HPE NonStop Transaction Management Facility (NonStop TMF) software, which provides distributed two-phase commit protection for global database changes across all affected HPE NonStop systems.
HPE NonStop TMF software is designed to help protect a database from intentional or accidental damage. With NonStop TMF software, a failure in an application, system, or network component does not result in a corrupted database because of a partially completed database update. Before an update changes the database, an image of every affected record or row is captured in memory and written to an audit log. If any part of an update fails or is programmatically aborted, NonStop TMF software automatically backs out the change in its entirety, returning the database to its state just prior to the start of that change.
HPE NonStop Remote Database Facility (NonStop RDF) software extends the HPE NonStop system’s legendary fault tolerance to disaster tolerance. By geographically dispersing HPE NonStop systems, NonStop RDF software allows critical applications to survive a total site failure without specialized programming.
Using the transaction log generated by HPE NonStop TMF software, database changes are instantaneously replicated to one or more target systems, no matter how many transactions per second your application generates. If a primary database becomes inaccessible for any reason, processing can continue using the backup database with minimal service disruption or data loss.
Simplified Management and Control:
With an eye toward improving TCO, HPE offers a comprehensive selection of manageability products and solutions that provide self-management capabilities that can be adapted to customer-specific environments. HPE NonStop is managed by HPE Systems Insight Manager (SIM), NonStop Essentials, HPE IT Performance Suite and other enterprise (e.g., Tivoli, Netcool, Unicenter, Patrol, etc.) and open source management solutions (Nagios, etc.) in heterogeneous enterprise environments. NonStop manageability products can be categorized as follows.
- HPE SIM-related products—HPE Insight Control for NonStop includes HPE SIM, HPE Insight Control Power Management, and NonStop Software Essentials. These products work together to provide an HPE SIM-based single-pane-of-glass management environment for customers. Additional SIM-related products include NonStop Cluster Essentials, NonStop Performance Essentials, NonStop I/O Essentials, and HPE Insight Remote Support Advanced.
- HPE IT Performance Suite—Products for IT strategy, planning and governance, application lifecycle management, IT operations, security intelligence, information management, and business analytics.
- Serviceability products—Onboard Administrator (OA), Integrated Lights-Out (iLO), Open System Management (OSM).
- HPE Web ViewPoint-based products—Web ViewPoint, Pocket ViewPoint, Pathway plug-in, ASAP plug-in, Storage Analyzer plug-in, Event Analyzer plug-in.
- Performance Management Bundle—Measure, Guardian Performance Analyzer (GPA), ViewSys, NonStop Performance Data Collector (PDC), Open Database, Data Browser, NonStop Performance Reporter (NPR), Disk Prospector (DiskPro), System Performance Analyzer (SPA), Pathway View.
- Other manageability products—ASAP, RPM, TimeSync Reload Analyzer (TRA) Enform Optimizer, TCM, Nagios.
HPE NonStop Essentials
HPE NonStop Essentials plug-ins provide integration between HPE Systems Insight Manager and HPE NonStop. HPE NonStop Cluster Essentials provides the management solution for both homogeneous clusters of HPE NonStop systems and heterogeneous clusters of NonStop and Linux systems. It provides integrated solutions for health monitoring, alert monitoring, event monitoring, integrated provisioning, virtualized configuration and control, unified account management, and software consistency checks.
HPE NonStop Performance Essentials seamlessly integrates with HPE NonStop Cluster Essentials to provide real-time, as well as trend-monitoring, solutions for both homogeneous clusters of HPE NonStop systems and heterogeneous clusters of NonStop and Linux systems.
NonStop I/O Essentials provides the management solution for managing the I/O subsystem of HPE NonStop systems—reducing training costs and operator-induced errors.
NonStop Software Essentials is a software installation and management tool for all NonStop systems. It modernizes NonStop software management and is an HPE SIM plug-in that assists in planning, configuring, and installing HPE, third-party, and customer-developed NonStop software packages.
HPE IT Performance Suite
HPE IT Performance Suite is an open, modular platform designed to enable integrated continuous lifecycle management that automates and optimizes planning, delivery, deployment, performance, availability, and security. It simplifies operation with a complete self-service environment that provisions and configures IaaS from public or private clouds and your middleware and applications stack.
HPE IT Performance Suite provides information lifecycle management solutions to help manage all information—structured and unstructured—and unified security layers that integrate with operations monitoring, executive views, and automated response to threats for complete security.
HPE NonStop is supported in key HPE IT Performance Suite products such as Application Lifecycle Management 11, ArcSight ESM, ArcSight Logger, Business Process Insight (BPI), Discovery and Dependency Mapping Advanced Addition (DDMA), Fortify Source Code Analyzer (SCA), Fortify Real-Time Analyzer (RTA), LoadRunner, Network Node Manager i (NNM), Operations Manager, Operations Manager i, Operations Orchestration (OO), Performance Center, Quality Center, Service Manager, SiteScope, Sprinter, Storage Essentials, TransactionVision (TV), and Universal CMDB (UCMDB).
In today’s interconnected world, companies across all industries need to demonstrate that they maintain confidentiality, integrity, and availability—for both their customers’ data and their own. Additionally, overlapping standards and regulations continue to emerge all over the world.
This change in the business environment has made HPE NonStop customers even more aware of security needs for their individual businesses, and more demanding of sophisticated protection for their resources and data. HPE is meeting this demand by investing in new products and product enhancements that provide the security capabilities customers need.
On-platform security is focused on reducing insider data theft and misuse by identifying users, controlling their access to sensitive data and system resources, and tracking their activities on the system.
HPE Safeguard security software provides flexible authentication, authorization, and audit services based on a subject/object access control model that allows enterprises to appropriately restrict authenticated users’ access to NonStop Guardian system resources. Optional XYGATE Access Control and XYGATE User Authentication products have been added to the HPE NonStop portfolio to extend Safeguard’s capabilities and enhance on-platform security.
Data in motion
Customers also need options for ensuring that sensitive data is protected when it is being moved. The HPE NonStop system includes HPE NonStop SSH and HPE NonStop SSL bundled with the HPE NonStop Operating System to deliver end-to-end communications security, strong authentication, and auditing for system administration, file transfer, and applications connectivity.
Data at rest
Optionally, HPE offers HPE NonStop Volume Level Encryption, a fully integrated encryption solution for data at rest on disk and tape media for HPE NonStop multi-core systems. In addition, integration with HPE Enterprise Secure Key Manager provides high-availability encryption key generation and retrieval, and storage of millions of encryption keys, while helping to meet PCI/DSS requirements for key management.
HPE Pointnext Services leverages our strength in infrastructure, partner ecosystems, and the end-to-end lifecycle experience, to accelerate powerful, scalable IT solutions to provide you the assistance for faster time to value. HPE Pointnext Services provides a comprehensive portfolio including Advisory and Transformational, Professional, and Operational Services to help accelerate your digital transformation.
- HPE Datacenter Care: HPE’s most comprehensive support solution tailored to meet your specific data center support requirements. It offers a wide choice of proactive and reactive service levels to cover requirements ranging from the most basic to the most business-critical environments. HPE Datacenter Care Service is designed to scale to any size and type of data center environment while providing a single point of contact for all your support needs for HPE as well as selected multivendor products.
- HPE Critical Service: High-performance reactive and proactive support designed to minimize downtime. It offers an assigned support team, which includes an account support manager (ASM). This service offers access to the HPE Global NonStop Solution Center, 24x7 hardware and software support, six-hour call-to-repair commitment, enhanced parts inventory, and accelerated escalation management.
- HPE Proactive Care: Provides proactive and reactive support delivered under the direction of an ASM. It offers 24x7 hardware support with four-hour on-site response, 24x7 software support with a two-hour response, and flexible call submittal.
- HPE Foundation Care: Support for HPE servers, storage, networking hardware, and software to meet your availability requirements with a variety of coverage levels and response times.
Advisory and Transformation Services
Advisory and Transformation Services—HPE Pointnext Services designs the transformation and builds a road map tuned to your unique challenges including hybrid cloud, Workload and Application Migration, Big Data, and the edge. Hewlett Packard Enterprise leverages proven architectures and blueprints, as well as integrates with partner products and solutions. We also engage the Professional and Operational Services teams as needed.
Professional Services—HPE Pointnext Services creates and integrates configurations that get the most out of software and hardware, and works with your preferred technologies to deliver the optimal solution. Services provided by the HPE Pointnext Services team, certified channel partners, or specialist delivery partners include installation and deployment services, mission-critical and technical services, and education services.
Download the HPE NonStop X NS3 Datasheet (.PDF)
- Pricing and product availability subject to change without notice.
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